If a CNA suspects a patient is experiencing abuse, what should they do?

When a CNA suspects that a patient is experiencing abuse, it is critical to report it to their supervisor. This step is essential because CNAs are required to follow specific policies and procedures that govern the handling of suspected abuse cases. Reporting to a supervisor ensures that the matter is addressed appropriately and that the proper authorities are involved if necessary.

Documenting the incident, while also important, typically follows the reporting process. It is essential to provide a clear record of observations and any information relevant to the suspected abuse, but the immediate action should be to inform someone in a position of authority to initiate an investigation or intervention.

Confronting the alleged abuser can lead to complications or retaliation and may jeopardize the safety of the patient. Ignoring the signs is not an option, as it would mean failing to protect the patient and potentially allowing the abuse to continue. Therefore, reporting to a supervisor is the most responsible and effective course of action in this situation.