If a patient with dementia is found in another patient’s room, going through drawers to find their own clothes, what should the CNA do?

In this scenario, the most appropriate response is to approach the patient calmly and offer assistance. This method reflects a person-centered care approach, which is vital when interacting with individuals who have dementia. By approaching the patient in a calm manner, you create a supportive environment that helps reduce any potential agitation or confusion they may be experiencing. Asking if you can help them not only acknowledges their need but also supports their dignity, reinforcing that they are not being reprimanded for their behavior.

Helping the patient back to their room further ensures their safety and comfort, as they may feel lost or confused about their surroundings. This gentle intervention allows the CNA to guide the patient back to a familiar space, which can help mitigate the anxiety that often accompanies dementia-related behaviors.

Other approaches, such as scolding the patient, would likely exacerbate their confusion and distress, undermining the trust and comfort that is essential in caregiver-patient relationships. Ignoring the behavior overlooks the potential for further incidents, and simply reporting it without intervention does not address the immediate needs of the patient or promote a safe environment. Thus, the calm and assisting approach is crucial for effectively managing the situation.