What does quality assurance in a healthcare facility primarily ensure?

Quality assurance in a healthcare facility primarily focuses on meeting established quality standards of care that comply with regulations. This process involves evaluating and improving the services provided to ensure that they meet specific benchmarks for safety, effectiveness, and patient satisfaction. By adhering to these standards, healthcare facilities can enhance the quality of care delivered to patients, ultimately leading to better health outcomes. It's a systematic approach that promotes accountability and helps ensure that healthcare practices align with both legal and professional standards.

The other options, while relevant to the healthcare environment, do not accurately capture the primary purpose of quality assurance. Reducing staff workload is a consideration in operational efficiency, but it is not the primary focus of quality assurance, which prioritizes the quality of patient care. Increasing hospital revenue is an important goal for healthcare facilities, but it is not the main intent of quality assurance. Lastly, while quality assurance efforts can help address issues leading to patient complaints, it is not about eliminating all complaints, as feedback can be vital for continuous improvement.