What kind of incident might alert you to possible workplace violence?

A patient reporting a robbery is an indication of a potential risk for violence in the workplace. Such a report suggests a threat that could escalate into confrontations or aggressive behaviors, especially if the patient feels unsafe or if the incident involved other individuals who might pose a risk to staff or other patients. This scenario necessitates vigilance and preparedness to respond appropriately to ensure the safety of everyone in the facility.

In contrast, routine patient check-ups, patient compliments, and positive feedback from patients generally reflect a stable and cooperative environment. These situations do not typically signal any heightened risk for violence, as they involve normal interactions that are supportive in nature. Recognizing patterns of behavior that may indicate risk, such as reports of theft or aggression, is essential for maintaining a safe healthcare setting.