What should a CNA do if a patient expresses fear about their treatment?

When a patient expresses fear about their treatment, reassuring them and providing information is essential. This approach helps to address their concerns and promotes trust between the patient and healthcare providers. By offering clear and honest information about the treatment process, potential outcomes, and addressing any specific fears, the CNA helps to reduce anxiety and empower the patient.

Building a supportive environment allows patients to feel heard and valued, which can lead to better cooperation and adherence to the treatment plan. Open communication is a key aspect of patient care, as it establishes a therapeutic relationship and encourages patients to express their concerns more freely in the future.

The other approaches, such as dismissing their concerns, changing the treatment plan without discussion, or ignoring the patient, would likely exacerbate their fears and undermine the trust essential for effective healthcare delivery. Ignoring or dismissing concerns can lead to increased anxiety and potentially impact the patient's willingness to engage in their treatment.