Which action should CNAs take to assist patients during an emergency situation?

In an emergency situation, it's crucial for certified nursing assistants (CNAs) to provide immediate and effective support to patients. Remaining calm and focused is essential because it helps to instill a sense of safety and security in patients who may be feeling anxious or frightened. When CNAs maintain their composure, they can assess the situation accurately, prioritize tasks, and assist patients in a manner that ensures their safety and well-being.

Taking direct action to help patients rather than getting distracted by unnecessary tasks—like providing lists of medical terms—enables CNAs to offer vital assistance. Additionally, staying with patients rather than leaving them alone enhances their comfort and reduces stress, allowing for a more controlled response to the emergency. By focusing on the needs of the patients and navigating the situation with clarity and purpose, CNAs play a critical role in managing emergencies effectively.